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Attendees gather for the AZA Institutional Records Keeping and Population Management Course

To master best practices in recording and using animal data, more than two dozen individuals participated in the Association of Zoos and Aquariums' (AZA) 2023 Professional Development course in Institutional Records Keeping. Attendees traveled to the course from a wide range of institutions and locations, including zoos and aquariums serving communities in North, Central, and Latin America. Species360 Training and Member Support representatives taught modules throughout the course, continuing more than 20 years of partnership supporting the AZA course.
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ZIMS at Work: Loveland Living Planet Aquarium Rates Online ZIMS for Aquarists and Keepers course

We are delighted to see the response from Species360 members to the ZIMS Training Academy’s first online training course, ZIMS for Aquarists and Keepers! Since its launch in late 2022, the course has received hundreds of registrations and encouraging feedback from early participants. Here is a look at how Loveland Living Planet Aquarium (United States) uses ZIMS, and how Aquarium registrar Andrew Lawrence expects the course to impact staff.
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EAZA Academy: ZIMS for Medical Training addresses data retrieval and analysis as well as data input

In April, EAZA Academy will offer ZIMS for Medical Training, a course introducing concepts and best practices for using ZIMS for Medical. The course will cover both data entry and data retrieval. Attendees will learn how to navigate in the Medical module, input data into the eight modules such as Pharmacy, Sample Storage, and Global Medical Resources, and extract and analyze data using ZIMS reports and tools.
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Visitor Research: “Future of Aquariums / Europe” unveils new – and encouraging – expectations

New research, shared late last month in the Future of Aquariums/Europe webinar presented by Impacts Experience and Species360, shows that visitors increasingly expect aquariums to be conservation institutions. What does this mean for post-pandemic recovery? And how have closures helped aquariums to increase their presence "outside the walls" of their facilities?
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Bravissimo! Happy 10th Anniversary Michele

We are celebrating the 10-year anniversary of Species360 Member Support Representative Michele Moses as a caring and ZIMS-rock-star resource for our members - especially focusing on those in Europe and Latin America. Michele has handled over 12,000 issues on behalf of members, provided more than 17,000 translations for ZIMS, and talked with hundreds of institutional and association members – what a decade!!! 
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Member Support exceeds goals – again!

The Species360 Member Support and Training team provides assistance every day throughout the year, covering holidays to meet the needs of our members in over 100 countries. In August and September, the team exceeded its performance metrics - again resolving over 90 percent of questions and issues in the first response (goal 85 percent) and with nearly perfect (4.8 out of 5) satisfaction ratings. Congrats team!
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