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Members, we’re here for you. Each member has a dedicated member support representative to help them right from the beginning – everything from getting started to using ZIMS’ more advanced features. Our member support representatives all started in the animal world so they understand where you’re coming from.

Experiencing slower-than-expected response times? Go here for up-to-the-minute, always-on, ZIMS Status updates.

An email to is all it takes to get the support you need to get your questions answered and get on with your day. 

Need help?
Send us an email,
give us a call at
+1 952-223-8030,
or search under the
Help Menu in ZIMS.

Check here for ZIMS Status updates.

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