Species360
Member Support

At Species360, we’re here to support you every step of the way in achieving your animal care and plant management goals. Whether you’re managing records in ZIMS or keeping track of your plant collections with Hortis, we’re dedicated to ensuring you feel confident and well-equipped.

Zoological Information Management System (ZIMS) Support

Every Species360 member has a dedicated support representative ready to help, whether you’re just getting started or exploring ZIMS’ advanced features. Our passionate support team members come from animal care backgrounds themselves, so they truly understand your needs and challenges.

Got a question?

  • Email us at support@species360.org
  • Or reach out using the instant message option on our website—the chat icon is waiting for you in the bottom right-hand corner!

ZIMS Status

Experiencing slower-than-expected response times? Go here for up-to-the-minute, always-on, ZIMS Status updates.

The Help Menu
in ZIMS

Need quick answers? The ZIMS Help menu has got you covered! Use the search function to explore our resource library, packed with guides and tips to help you get the most out of ZIMS.
We’ve also created a handy guide to help make getting ZIMS help swift and easy for you.

ZIMS Login

Lost the link to log into ZIMS? Don’t worry, we have it here.

Hortis – Plant Record-Keeping Made Easy

Are you managing your plant collections with Hortis? We’re here to help with any questions or challenges.

Global information
serving conservation.

Species360 facilitates international collaboration in the collection and sharing of data to serve global plant and animal management and conservation goals.