Species360
Member Support
At Species360, we’re here to support you every step of the way in achieving your animal care goals with the Species360 Zoological Information Management System (ZIMS). Scroll down to see our member support and training options.
Zoological Information Management System (ZIMS) Support
Every Species360 member has a dedicated support representative ready to help, whether you’re just getting started or exploring ZIMS’ advanced features. Our passionate support team members come from animal care backgrounds themselves, so they truly understand your needs and challenges.
Got a question?
- Email us at support@species360.org
- Or reach out using the instant message option on our website—the chat icon is waiting for you in the bottom right-hand corner!
ZIMS Status
Experiencing slower-than-expected response times? Go here for up-to-the-minute, always-on, ZIMS Status updates.
The Help Menu
in ZIMS
Need quick answers? The ZIMS Help menu has got you covered! Use the search function to explore our resource library, packed with guides and tips to help you get the most out of ZIMS.
We’ve also created a handy knowledge base to help make getting ZIMS help swift and easy for you. Check it out here.
ZIMS Login
Lost the link to log into ZIMS? Don’t worry, we have it here.