Go Team! Celebrating 10 years of fabulous member support with Kim October 26, 2021 Mary Ellen Amodeo anniversary, Support, Team, Training 1 Comment We are celebrating the 10-year anniversary of Species360 Member Advocate Kim Larson as a key member of our team. Read More→
COVID Response: Supporting members working remotely June 1, 2020 Mary Ellen Amodeo Blog, Most Read, Support 0 Comments As zoo and aquarium staff worked from home due to COVID-19 closures, Species360 Member Support responded to record numbers of incoming calls, resolving 97 percent of inquiries, and earning a 4.9 (out of 5) satisfaction rating from members. Read More→