Go Team! Celebrating 10 years of fabulous member support with Kim
We are celebrating the 10-year anniversary of Species360 Member Advocate Kim Larson as a key member of our team.
COVID Response: Supporting members working remotely
As zoo and aquarium staff worked from home due to COVID-19 closures, Species360 Member Support responded to record numbers of incoming calls, resolving 97 percent of inquiries, and earning a 4.9 (out of 5) satisfaction rating from members.